Have a return? Great, please check the return policy to ensure that you fully understand the procedures and policies. Once you understand the procedures and policies for returns and you feel your product is eligible, then fill out the ticket below and our RMA department will reach out to you within the 2 business days on a decision.
Please click the button below to fill out an RMA form. The button will redirect you to the UPD Portal where you will use your logins to access the RMA form. If you have any questions or concerns, please reach out to us at 314-771-5797.
Filling out the RMA form does not guarantee eligibility on your returns. Our RMA department will reach out to you within 2 business days on a final decision. If accepted you will need to follow the rules and regulations for returns stated within the return policy. Reaching out to your sales representative on the status of return or delivery will prolong the RMA process.